Fargo, ND – Sundog, Inc. – a Fargo-based marketing and technology company – hires Mike Daugherty.

Fargo, ND – Sundog, Inc. – a Fargo-based marketing and technology company – hires Andrew Erovick.

Fargo, ND – Sundog, Inc. – a Fargo-based marketing and technology company – hires Jon Kitzman, Jena LaPlante and Katie Schalow.

Site Updates

May 8, 2015: Sundog: The Podcast 063 - Creating Personas was posted in Sundog: The Podcast.

May 8, 2015: Brianne Carlsrud posted a blog entry titled 8 Golden Rules for Social Media.

The digital world is changing every day. But when it comes to social media, there are some truths and guidelines that always ring true for creating the best experiences, building the best relationships, and putting your best foot forward.

May 1, 2015: Chris Kulish posted a blog entry titled Secrets to Building a Successful Content Management Solution.

Building a content management solution goes beyond just picking a Content Management System (CMS). It starts with asking the right questions during discovery, selecting the right tool for the job, creating architecture, and setting the stage for development.

April 30, 2015: Jon Lundwall posted a blog entry titled Beyond Words: Using the Power of Video to Make Your Message Clear.

We’ve all encountered that moment. Someone misunderstood your email, your note, or maybe even your text message. It wasn’t because of the words you wrote. It was their interpretation of how you were saying it. While those situations can often be worked out and the tension can be eased, it may take time and careful explanation to resolve the misunderstanding.

Now take a moment to think about the voice of your brand. What is it saying?

April 24, 2015: Preston Johnson posted a blog entry titled Beyond the Tag Cloud: 4 Tagging Tips to Improve Your Website or Blog.

When you think about content tagging, your first association might be the ubiquitous tag cloud:
word cloud

April 17, 2015: Tiffanie Honeyman posted a blog entry titled 5 Tips: Holistic Approach to Paid Media.

Media has become fragmented and complex. But the good news? That actually can work in your favor.

Long gone are the days of pouring marketing dollars over masses of unsegmented audiences and budget waste. Because there’s a simple truth: marketers no longer drive the buying process. Consumers do. Say hello to marketing efficiency and giving consumers the reins. Your customers decide what they want to buy and detest irrelevant ads that get in the way.

So how do you effectively market online – at the right time and place?

April 16, 2015: Terry Luschen posted a blog entry titled Salesforce: The Secret to Tracking User Adoption.

How are you measuring user adoption in Salesforce? Can you use Google Analytics to do it? Good news – absolutely.

Picture it. The big moment has arrived. You’re so excited about rolling out Salesforce to your users. Months of hard work have been spent getting ready for this day, and you know your users are going to love the new features. You have every “t” crossed and “I” dotted. And then your boss asks you to simply prove that the user adoption of Salesforce has been successful. Not by anecdotes or by the numbers of records in a given object, but by how the users are interacting with Salesforce.

April 15, 2015: Sundog: The Podcast 062 - Content Strategy was posted in Sundog: The Podcast.

April 6, 2015: Dani Krolak posted a blog entry titled SUNDOG SPOTLIGHT: KATIE.

She’s a familiar face to many, but she’s broken through her intern roots and is now a fulltime ‘Dogger! And if you need another reason to love her, this girl’s got design speed (and a foot made of half cadaver bone, but that’s neither here nor there). We’re talking about none other than, Katie Schalow.

April 3, 2015: Jen Thompson posted a blog entry titled 7 Reasons Why UX Matters.

Maybe you gave up on ordering that gift online because the checkout process was a hassle. Maybe you tried to schedule a doctor appointment, but the clinic’s website wasn’t mobile-friendly. Or maybe your wine shipment exploded because the overnight temp was -25°, and then you couldn’t find customer service info online.

Sound familiar? (Ok, minus the -25° part? We love living in Fargo anyway.)

Here’s my point: frustration is the common denominator. And that emotional response is exactly why user experience (UX) is so vital.

Wait, what is UX – really? Well, it measures a person’s behavior and feelings when interacting with a brand or product across platforms. It involves research, technical architecture, usability testing and much more. It’s complex. But the reasons why it’s so important? Those are actually pretty simple.

March 31, 2015: Tiffanie Honeyman posted a blog entry titled 4 Simple Steps to Measure Marketing Results.

Marketing doesn’t have to be unpredictable. It’s no secret customers base their buying decisions on their experiences. And since online experiences are a huge part of that equation, it’s more important than ever to invest in analytics – and measure the real impact on your bottom line.

March 30, 2015: Terry Luschen posted a blog entry titled The Beginner’s Guide to Security Review for Platform Setup.

Proper security setup and configuration is extremely important. If you pick the wrong tools, wrong configuration or wrong integration, you could be setting yourself up for failure.

One of my favorite sayings as a football coach is, “The game is talking to you. Are you listening?” With football, the way the opponent lines up will give you specific cues about what they intend to do. Your platform is talking to you in the same way. It’s calling out for integrations over here, simplifications over there or consolidations in the server room (if you still have one).

When listening to your platform, there are consistent areas to examine to define your key priorities and direction, as well as ensure you have a strong platform that’s manageable and scalable.

March 30, 2015: Heidi Haaven posted a blog entry titled Your Customer Experiences = Your Brand.

Branding isn’t only about logo specifications, fonts and color pallets. Are those elements important for consistency? Absolutely. But what’s more important? Creating a seamless, personalized experience for your customers across multiple touchpoints and channels.

March 27, 2015: Craig Isakson posted a blog entry titled Focus on Branded Apps Fades, Shifts Toward Mobile Partnerships.

Apps, apps, apps! Everybody wants an app. What if I were to say, “You don’t need an app!”? Would you think I was crazy? The reason is simple. What you really need is a mobile strategy. This strategy may very well involve your own branded app, but it may not.

March 24, 2015: The position Director of Marketing Strategy was posted in Careers.

March 12, 2015: Dani Krolak posted a blog entry titled SUNDOG SPOTLIGHT: JENA.

This lady sure knows how to bring energy to her team and the rest of 5th floor! But when she’s not in design mode, she’s a national Ground Water Guardian for an organization that stresses on water conservation. Meet Jena LaPlante:

February 25, 2015: Terry Luschen posted a blog entry titled Call the Infusionsoft API from Salesforce - Part II.

In the last blog post I described the Infusionsoft API and how to get an access token.  In this blog post I will show one example on how to use that access token to make an Infusionsoft API call.

February 25, 2015: Terry Luschen posted a blog entry titled Call the Infusionsoft API from Salesforce.

Do you need to call the Infusionsoft API from Salesforce?  Here are some ideas to get you started.

February 25, 2015: Terry Luschen posted a blog entry titled Getting an Attribute Value from XML - Salesforce.

Getting a value from between XML tags can be done with some pretty simply string manipulation, but what about getting an attribute value?

February 25, 2015: Terry Luschen posted a blog entry titled Upserts with Generic sObjects - Salesforce.

Upserts do not work with generic sObjects, but you can basically do a couple more loops to have the same effect.