Pity a bank marketing staff. Already saddled with restrictions, disclosures and regulations, marketers now need to pay very close attention to Facebook’s rules when running an online bank promotion, lest it run afoul of Facebook’s terms of service.
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In my previous blog, I highlighted what is, in my opinion, a frivolous lawsuit filed against Twitter for an alleged violation of the Telephone Consumer Protection Act (TCPA). With this blog, I hope to offer a better explanation of why I consider it to be frivolous.
I have blogged several times about the importance of the TCPA in SMS marketing. And while I fully support the consumer protection that the TCPA offers, there is always someone, or in this case two someones, who try to take advantage of the system. On April 28th, two California residents filed a class action lawsuit against Twitter, alleging that the Social Network violated the TCPA when it sent them a confirmation SMS in response to a SMS request the men made to stop the SMS subscription. Confused yet?
Some of the nations biggest banks are quietly testing new checking products and service-fee structures that portend a huge overhaul of basic checking accounts – changes that could quickly slice the “free” out of “free checking.” Find out what’s happening and if you should be concerned.
Customers rarely read privacy policies, and they blindly agree to the terms of service when they download an app or complete a transaction. Most policies are long and tedious – and now we have some stats to prove it.
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