We all want to believe that our websites deliver enjoyable, seamless experiences. That nobody ever encounters a broken link, cryptic error message or dead end. That users joyfully enter their information in the correct fields, using the format we require.
Unfortunately, those wishes don’t match reality.
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Posted in: Information ArchitectureHere's what's on the minds of our marketing and technology experts.
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Recent Posts
Pascal Klein has released the 4th edition of his Beautiful Web Typography slide deck on Slideshare (above). The Web is a wonderful communication tool, but it often suffers from an oppressive use of typography. Readability and usability are intertwined in any piece of communication using words, and that applies to both the digital and print realm.
Posted in: Information Architecture, IT, Programming-Platforms, Social Media, Software, Software Development, Software Maintenance, Technology
OK, so I am admittedly NOT a pro at this whole Twitter business… but if anyone is interested, I am going to make an attempt to tweet fairly regularly while I am at SD West this coming week (March 9-13). My Twitter account is NodakPaul. Feel free to follow…
A Treasure Trove Of Visual Thinking
Posted in: Customer Experience, Design-Experience Design, Information Architecture, Marketing-General, Social Media
It probably doesn’t come as a surprise to anyone running a business these days that information overload can cause a huge loss in productivity. In fact, Basex estimates this problem to be an almost trillion-dollar drain on the U.S. economy. The amount of information available today, along with the speed of its proliferation, makes it difficult for people to translate data and information into knowledge and insight.
In light of this, it is refreshing to have visual thinkers like David Armano who can take complex marketing and experience-design concepts, run them through his thought sorter, and distill them into easier-to-understand graphic representation. He recently put a comprehensive collection of his helpful diagrams on Flickr. They are a great resource.
Several years ago, when I worked in corporate marketing, my team tackled an information beast. As part of redesigning our intranet (internal) site, we took the virtual brooms to our company’s Outlook public folders. The public folders were filled with long-forgotten spreadsheets, shared calendars and various other files from departments.
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