Are the latest digital signage products useful tools for an in-store marketing campaign, or just another distraction from real customer service that people are looking for? …More...
Williams Arena—better known as The Barn—is a throwback in the high-stakes world of college athletics. Don’t let your brand fall into a Barn-like state.
Too often, organizations plan marketing programs without truly understanding their prospects and customers: who they are, how they think and what they seek. However, a new National …More...
Ovation is a live digital music distribution kiosk available at concert venues. The Ovation kiosk allows you to purchase the live concert you just experienced and download …More...
A few weeks ago, five people from the Sundog team got the opportunity to attend Salesforce’s Dreamforce conference in San Francisco. One of the big ideas brought …More...
In this time of intense competition, earnings pressure, customer attrition and declining branch traffic, how can banks truly reengineer the customer experience? $1.2 billion Extraco Banks, Temple, …More...
Two pieces of technology changing our lives and the world more rapidly than anyone could expect, are Facebook and tablets. However, there is one area I feel …More...
When it comes to pressing the proverbial “easy button” to complete a bank’s online account application, a majority of customers are saying “see ya later” to the …More...
We have known for some time how effective internet video can be. Now, CBS is in agreement. Gone are the days where the broadcast giants feared online …More...
Having been thoroughly bashed last year, bank brand reputations appear to be showing signs of recovery. In American Banker’s second annual survey, administered by the Reputation Institute, …More...
Clothing retailer Old Navy is acting anything but old.
What’s so special about the number 26%? Well, when we’re talking about mobile applications, it represents the percentage of people who will only use a mobile app …More...