Sundog: The Podcast 036 - Social Listening and CRM
Many businesses know how to talk using social media, but relatively few know how to listen. On today’s show we take a look at the new tools being developed to help businesses listen to their customers through social channels.
PANEL:
Lon Keller - Senior Editor and Producer / Twitter: @LonK
Eric Dukart - Chief Operating Officer / Twitter: @edukart
Marcus Wiley - Social Media & Marketing Intern / Twitter: @WileyMrcs
Alyssa Dahl - Social and Data Analyst / Twitter: @dahlalyssa
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