A couple of weeks ago, I took my car in for some work at a Toyota dealership in Denver. At the dealership I was assigned a customer representative, and when my car was finished she indicated that I would receive a survey by email, and it was extremely important to her and the dealership that I fill it out and give my honest feedback.
The Loudness War is on. Music recording artists and their governing labels have been gradually increasing the loudness level of their music over the past several years. Why? Because they believe that louder is better which can lead to more record sales. However, people from Dynamic Range Day have a different view. Those at DRD assert that loudness does not equal greater sales, but in fact, reduces the overall sound quality of the recording. They have provided a great example using Michael Jackson’s “Thriller,” comparing the sound of its original release in 1982 to subsequent releases in 1995 and 2008.
Discover the top 10 Ways to Optimize Marketo System Performance in this session recap from Nate Mattison.
Previous Blog Entries Posted in Customer Experience
April 10, 2013 | Danielle Naboulsi: MARKETO SUMMIT 2013: The Social Business Professional Keynote
Find out what Marketo Summit attendees heard during The Social Business Professional Keynote, in this recap by Sundog EVP Jodi Heilman.
December 20, 2012 | Dean Froslie: Help Your Organization Avoid The Curse of Knowledge
If you can’t effectively convey messages to your key audiences, in a way that’s meaningful to them, they may begin to associate your organization with that biology …More...
September 09, 2012 | Lee Schwartz: Casino Customer “Marriage Counseling”
Why are you losing your best players? The reasons aren’t different than why other relationships end.