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The digital world is changing every day. But when it comes to social media, there are some truths and guidelines that always ring true for creating the best experiences, building the best relationships, and putting your best foot forward.

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Marketing doesn’t have to be unpredictable. It’s no secret customers base their buying decisions on their experiences. And since online experiences are a huge part of that equation, it’s more important than ever to invest in analytics – and measure the real impact on your bottom line.

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No doubt about it, Dreamforce never fails to impress. And this year was no exception.

Miss the fun or haven’t had a chance to watch the sessions online yet? Here’s a quick recap of our favorite highlights, news and announcements from #DF14 – all features of Salesforce’s new Customer Success Platform. 

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Coffee. Cocktails. A free Fitbit while supplies last. And interesting conversation with some of the coolest people you’ll meet at Dreamforce.

Can’t wait? Neither can we.

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Want to walk a mile in your customer’s shoes? Let us take you a whole lot further.

You’re invited to join us for a new webinar series called “The Extra Mile: Step Up Your Customer Journey.” The first one starts Tuesday, September 16 at 11:30 am CT, and you can register right here.

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Previous Blog Entries Posted in Business

November 21, 2013 | Danielle Naboulsi: DF13: Leaning In with Sheryl Sandburg

On her last day of Dreamforce, see why Heidi Haaven, our Communications Director, picked Sheryl Sandburg’s keynote as her favorite session of the week.

November 20, 2013 | Danielle Naboulsi: DF13: Analytics Unleashed with the New Analytics API

Get the scoop on the new Analytics API from our Director of Business Analysis, Greg Ewing-Lee

July 31, 2013 | Suzy Rokke: How I made my vacation a success - personally and professionally

So, you want to go on a vacation, but when do you have time to get it all put together and planned? We all have a lot …More...

May 31, 2013 | Suzy Rokke: Project Management Challenge

I’m taking a break from providing helpful hints and how-to’s to ask Project Managers to look at reality for a moment and challenge themselves.

April 30, 2013 | Suzy Rokke: How to use Smartsheet predecessors to organize your task lists

As Project Managers we all love to do lists!  Sometimes we make lists just to check off what we did for the day!  A great tool for …More...

April 30, 2013 | Alyssa Greve: Salesforce Customer Company Tour Recap

I met up with two other Sundoggers at the airport anxious and excited to attend the Salesforce Customer Tour on April 18th.  We were welcomed by the …More...

April 29, 2013 | Ron Lee: Consumers to Big Banks: We “Like” You Again

Survey says: Thumbs up! J.D. Power and Associates recently released its 8th annual U.S. Retail Banking Satisfaction Study, and the results show significant improvements in customer satisfaction. …More...

April 29, 2013 | Lee Schwartz: What Tech Companies Can Learn From Minor League Baseball

What can technology companies learn from the seemingly low-tech, sometimes-unorganized world of minor league sports?