March 30, 2015 | Terry Luschen: The Beginner’s Guide to Security Review for Platform Setup

Proper security setup and configuration is extremely important. If you pick the wrong tools, wrong configuration or wrong integration, you could be setting yourself up for failure.

One of my favorite sayings as a football coach is, “The game is talking to you. Are you listening?” With football, the way the opponent lines up will give you specific cues about what they intend to do. Your platform is talking to you in the same way. It’s calling out for integrations over here, simplifications over there or consolidations in the server room (if you still have one).

When listening to your platform, there are consistent areas to examine to define your key priorities and direction, as well as ensure you have a strong platform that’s manageable and scalable.

March 30, 2015 | Heidi Haaven: Your Customer Experiences = Your Brand

Branding isn’t only about logo specifications, fonts and color pallets. Are those elements important for consistency? Absolutely. But what’s more important? Creating a seamless, personalized experience for your customers across multiple touchpoints and channels.

March 27, 2015 | Craig Isakson: Focus on Branded Apps Fades, Shifts Toward Mobile Partnerships

Apps, apps, apps! Everybody wants an app. What if I were to say, “You don’t need an app!”? Would you think I was crazy? The reason is simple. What you really need is a mobile strategy. This strategy may very well involve your own branded app, but it may not.

March 12, 2015 | Dani Krolak: SUNDOG SPOTLIGHT: JENA

This lady sure knows how to bring energy to her team and the rest of 5th floor! But when she’s not in design mode, she’s a national Ground Water Guardian for an organization that stresses on water conservation. Meet Jena LaPlante:

February 25, 2015 | Terry Luschen: Call the Infusionsoft API from Salesforce - Part II

In the last blog post I described the Infusionsoft API and how to get an access token.  In this blog post I will show one example on how to use that access token to make an Infusionsoft API call.

February 25, 2015 | Terry Luschen: Call the Infusionsoft API from Salesforce

Do you need to call the Infusionsoft API from Salesforce?  Here are some ideas to get you started.

February 25, 2015 | Terry Luschen: Getting an Attribute Value from XML - Salesforce

Getting a value from between XML tags can be done with some pretty simply string manipulation, but what about getting an attribute value?

February 25, 2015 | Terry Luschen: Upserts with Generic sObjects - Salesforce

Upserts do not work with generic sObjects, but you can basically do a couple more loops to have the same effect.

February 25, 2015 | Dean Froslie: Is Your Content Unique?

Too often, organizations clutter their channels with content that offers the same-old guidance, tips, tools and topics. They fail to capture their brand’s unique value proposition, voice and niche.

February 04, 2015 | Dani Krolak: SUNDOG SPOTLIGHT: AMY

The spotlights are making a comeback and it’s this Minneapolis gal’s birthday week! What better way to celebrate than throwing Amy Crews in the spotlight.

January 30, 2015 | Susanna Oliver: What email clients should I test on?

The email landscape has changed dramatically over the last several years. Two years ago, Outlook was still holding on to 20% of the market share despite mobile’s increasing influence. Now, Outlook is down to 9% and Gmail has doubled its popularity to 16% of the market share.

January 29, 2015 | Susanna Oliver: The Life & Legacy of Outlook

Outlook was born in 1997 to parents Windows and Office. He has lived a long and popular life despite being the object of much debate among those who know him best. His decisions and business choices have left lasting effects on the industry making many friends and enemies.