May 08, 2015 | Brianne Carlsrud: 8 Golden Rules for Social Media

The digital world is changing every day. But when it comes to social media, there are some truths and guidelines that always ring true for creating the best experiences, building the best relationships, and putting your best foot forward.

March 31, 2015 | Tiffanie Honeyman: 4 Simple Steps to Measure Marketing Results

Marketing doesn’t have to be unpredictable. It’s no secret customers base their buying decisions on their experiences. And since online experiences are a huge part of that equation, it’s more important than ever to invest in analytics – and measure the real impact on your bottom line.

October 24, 2014 | Greg Ewing Lee: Dreamforce 2014 in Review: Catch the Wave, Ride the Lightning

No doubt about it, Dreamforce never fails to impress. And this year was no exception.

Miss the fun or haven’t had a chance to watch the sessions online yet? Here’s a quick recap of our favorite highlights, news and announcements from #DF14 – all features of Salesforce’s new Customer Success Platform. 

October 12, 2014 | Jen Thompson: #DF14 Basecamp: What You Can Expect (Part 2)

Coffee. Cocktails. A free Fitbit while supplies last. And interesting conversation with some of the coolest people you’ll meet at Dreamforce.

Can’t wait? Neither can we.

September 10, 2014 | Jen Thompson: 10 Reasons to Watch: Customer Journey Live Webinar

Want to walk a mile in your customer’s shoes? Let us take you a whole lot further.

You’re invited to join us for a new webinar series called “The Extra Mile: Step Up Your Customer Journey.” The first one starts Tuesday, September 16 at 11:30 am CT, and you can register right here.

November 21, 2013 | Danielle Naboulsi: DF13: Leaning In with Sheryl Sandburg

On her last day of Dreamforce, see why Heidi Haaven, our Communications Director, picked Sheryl Sandburg’s keynote as her favorite session of the week.

November 20, 2013 | Danielle Naboulsi: DF13: Analytics Unleashed with the New Analytics API

Get the scoop on the new Analytics API from our Director of Business Analysis, Greg Ewing-Lee

July 31, 2013 | Suzy Rokke: How I made my vacation a success - personally and professionally

So, you want to go on a vacation, but when do you have time to get it all put together and planned? We all have a lot going on in our lives. Even when things are going ‘well’, we still have homes to keep up, grass to mow, gardens to harvest, children to teach to talk/walk/bike/drive/date,  friends and family to keep in touch with,  oh yeah, and a day job to keep on top of.  And from time to time we have to merge our home and work life when we couldn’t get everything done at the office between 8-5.  Oh, and don’t forget, you were trying to plan a vacation!

Make time and do it! Day to day life, and work, can, and will, survive without you.  Here is a list of things to consider and do before heading out (or in).

May 31, 2013 | Suzy Rokke: Project Management Challenge

I’m taking a break from providing helpful hints and how-to’s to ask Project Managers to look at reality for a moment and challenge themselves.

April 30, 2013 | Suzy Rokke: How to use Smartsheet predecessors to organize your task lists

As Project Managers we all love to do lists!  Sometimes we make lists just to check off what we did for the day!  A great tool for managing lists is  This cloud based tool has become an invaluable tool for me to organize my project task lists, milestones, assignees, task related documents, due dates, and most importantly, task dependencies.

April 30, 2013 | Alyssa Greve: Salesforce Customer Company Tour Recap

I met up with two other Sundoggers at the airport anxious and excited to attend the Salesforce Customer Tour on April 18th.  We were welcomed by the downpour of rain, which was a better sight than the snowfall in Minneapolis. When we arrived at McCormick Place, the event had volunteers every 10 feet willing to help and execute with ease. I was very impressed with the event; however did find some volunteers was unaware of the event hashtag. After asking three volunteers, I waited until the keynote to hear the announcement for the Twitter hashtag. Millions of Salesforce branded banners lead us to the Cloud Expo first and then we made our way to the Customer Story keynote, which was the highlight of my experience at the event.

April 29, 2013 | Ron Lee: Consumers to Big Banks: We “Like” You Again

Survey says: Thumbs up! J.D. Power and Associates recently released its 8th annual U.S. Retail Banking Satisfaction Study, and the results show significant improvements in customer satisfaction. That has to be welcome news for banks, which last year got hammered on satisfaction scores, particularly over the rollout of monthly maintenance fees. The new study also provides insights into other attitude shifts.