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September 30, 2014 | Craig Isakson: Another Dreamforce Giveaway?!

Yes, today I am all about the Dreamforce giveaways.  This post is no exception!  Have you been wondering about what the Streaming API is?  How about how to use the Streaming API?  Maybe you know what it is and how to use it but have been curious on how to implement realtime tracking in Visualforce pages via the Streaming API?  If you answered yes to either of these questions, look no further!!

September 30, 2014 | Craig Isakson: Cool Tech at the Sundog Loft

Dreamforce is less than two weeks away.  Here at Sundog we are preparing by putting the final touches on some awesome tech.  We are very excited to be showcasing a number of different things from wearables to connected devices and how these devices can help provide a complete view of your customer when integrated with our various products.

September 29, 2014 | Dean Froslie: The Crutchfield Approach to Effective Content

As a consumer and as a content strategist, I’ve always looked to Crutchfield as an example of quality content. It’s obviously created with audience-focused thinking, it’s carefully crafted, and it really shapes the brand.

September 25, 2014 | Craig Isakson: Notifications with the Salesforce iOS SDK in iOS 8

Anytime there is an OS update for mobile devices, no matter the platform, I always like to pull up apps I have written before or are currently working on to check to see if there are any hiccups.  iOS 8 was no different.  I noticed that my notifications were not working with one of my apps that is built off of the Salesforce iOS SDK.

September 24, 2014 | Terry Luschen: Connecting to the Google GeoLocation API with Salesforce

Ever need to get a latitude and longitude value for a zip code?  The Google GeoLocation API can help you out.

September 23, 2014 | Terry Luschen: Connecting to the MapQuest API

Are you trying to do some GeoLocation work in Salesforce?  Maybe the MapQuest API can help you out?

September 22, 2014 | Alyssa Greve: Leveraging User Generated Content

Brands love to showcase their love from brand advocates and customers love to see their images valued by a company. However, when looking at what images to share and how to give credit, it’s important to keep in mind legal help to make sure the it’s ok for the brand to do so. A disclaimer on the Facebook page and website are one step in the right direction.
Below are a few disclaimers brands have put directly on their about section to set expectations and allows them to re-purpose content and stories shared with them.

September 22, 2014 | Alyssa Greve: Response Strategy

As a company starts its social media strategy, it’s important to keep in mind when a negative post lands on your page or someone writes something inappropriate. There are a few things you can do to control these types of situations. The first is to have guidelines and disclaimers on your social accounts and next you will want to have a response strategy in place to help guide your community manager on how to engage in these situations.

September 22, 2014 | Alyssa Greve: Brand Social Strategy: Kate Spade

The book, Blog Inc. delivers great blogging best practices as well as a series of interviews with top bloggers from around the world. While reading, I happen to stumble across an interview with the Kate Spade Social Media Manager, Cecilia Liu. She believes that it’s important to use all social media channels well to create the perfect storm. Let’s take a deeper dive into what we’ve learned from Kate Spade’s social media strategy.

September 18, 2014 | Zach Johnson: Customer Journeys Don’t Do Anything Alone

Let me take you back to a beautiful day in Fargo, North Dakota (yes, they do exist!). I just had an amazing cup of coffee on my patio, and I was heading across town to hear a local company give a presentation on “The Customer Journey.” Since the event was open to the public, I was excited to hear what some other locals had to say.

September 17, 2014 | Heidi Haaven: Top 5 Reasons We Can’t Wait for Dreamforce

Here are the top 5 reasons we can’t wait for Dreamforce 2014:

September 16, 2014 | Heidi Haaven: THE EXTRA MILE Step Up Your Customer Journey: Part 1

In Part 1 of our new webinar series, we explored the what, why and how of the customer journey.