- Augmented Reality
- Broadcast Television
- Content Strategy
- Customer Experience
- Customer Insights
- Customer Journey
- Data Storage
- Design-Experience Design
- Dreamforce 2013
- Dreamforce 2014
- Google I/O
- HD Video
- Higher Education
- Information Architecture
- Loudness War
- Marketo Summit
- Mobile March
- Offline Marketing
- Online Marketing
- Public Relations
- Salesforce Marketing Cloud
- Search Marketing
- Social Media
- Software Development
- Software Maintenance
- Sundog Spotlight
- Time-Lapse Photography
- User Experience
- Video Production
- Viral Marketing
- Wearable Technology
- Web 2.0
- Web Development
- Web Video
April 24, 2015 | Preston Johnson: Beyond the Tag Cloud: 4 Tagging Tips to Improve Your Website or Blog
When you think about content tagging, your first association might be the ubiquitous tag cloud:
April 17, 2015 | Tiffanie Honeyman: 5 Tips: Holistic Approach to Paid Media
Media has become fragmented and complex. But the good news? That actually can work in your favor.
Long gone are the days of pouring marketing dollars over masses of unsegmented audiences and budget waste. Because there’s a simple truth: marketers no longer drive the buying process. Consumers do. Say hello to marketing efficiency and giving consumers the reins. Your customers decide what they want to buy and detest irrelevant ads that get in the way.
So how do you effectively market online – at the right time and place?
April 16, 2015 | Terry Luschen: Salesforce: The Secret to Tracking User Adoption
How are you measuring user adoption in Salesforce? Can you use Google Analytics to do it? Good news – absolutely.
Picture it. The big moment has arrived. You’re so excited about rolling out Salesforce to your users. Months of hard work have been spent getting ready for this day, and you know your users are going to love the new features. You have every “t” crossed and “I” dotted. And then your boss asks you to simply prove that the user adoption of Salesforce has been successful. Not by anecdotes or by the numbers of records in a given object, but by how the users are interacting with Salesforce.
April 06, 2015 | Dani Krolak: SUNDOG SPOTLIGHT: KATIE
She’s a familiar face to many, but she’s broken through her intern roots and is now a fulltime ‘Dogger! And if you need another reason to love her, this girl’s got design speed (and a foot made of half cadaver bone, but that’s neither here nor there). We’re talking about none other than, Katie Schalow.
April 03, 2015 | Jen Thompson: 7 Reasons Why UX Matters
Maybe you gave up on ordering that gift online because the checkout process was a hassle. Maybe you tried to schedule a doctor appointment, but the clinic’s website wasn’t mobile-friendly. Or maybe your wine shipment exploded because the overnight temp was -25°, and then you couldn’t find customer service info online.
Sound familiar? (Ok, minus the -25° part? We love living in Fargo anyway.)
Here’s my point: frustration is the common denominator. And that emotional response is exactly why user experience (UX) is so vital.
Wait, what is UX – really? Well, it measures a person’s behavior and feelings when interacting with a brand or product across platforms. It involves research, technical architecture, usability testing and much more. It’s complex. But the reasons why it’s so important? Those are actually pretty simple.
March 31, 2015 | Tiffanie Honeyman: 4 Simple Steps to Measure Marketing Results
Marketing doesn’t have to be unpredictable. It’s no secret customers base their buying decisions on their experiences. And since online experiences are a huge part of that equation, it’s more important than ever to invest in analytics – and measure the real impact on your bottom line.
March 30, 2015 | Terry Luschen: The Beginner’s Guide to Security Review for Platform Setup
Proper security setup and configuration is extremely important. If you pick the wrong tools, wrong configuration or wrong integration, you could be setting yourself up for failure.
One of my favorite sayings as a football coach is, “The game is talking to you. Are you listening?” With football, the way the opponent lines up will give you specific cues about what they intend to do. Your platform is talking to you in the same way. It’s calling out for integrations over here, simplifications over there or consolidations in the server room (if you still have one).
When listening to your platform, there are consistent areas to examine to define your key priorities and direction, as well as ensure you have a strong platform that’s manageable and scalable.
March 30, 2015 | Heidi Haaven: Your Customer Experiences = Your Brand
Branding isn’t only about logo specifications, fonts and color pallets. Are those elements important for consistency? Absolutely. But what’s more important? Creating a seamless, personalized experience for your customers across multiple touchpoints and channels.
March 27, 2015 | Craig Isakson: Focus on Branded Apps Fades, Shifts Toward Mobile Partnerships
Apps, apps, apps! Everybody wants an app. What if I were to say, “You don’t need an app!”? Would you think I was crazy? The reason is simple. What you really need is a mobile strategy. This strategy may very well involve your own branded app, but it may not.
March 12, 2015 | Dani Krolak: SUNDOG SPOTLIGHT: JENA
This lady sure knows how to bring energy to her team and the rest of 5th floor! But when she’s not in design mode, she’s a national Ground Water Guardian for an organization that stresses on water conservation. Meet Jena LaPlante:
February 25, 2015 | Terry Luschen: Call the Infusionsoft API from Salesforce - Part II
In the last blog post I described the Infusionsoft API and how to get an access token. In this blog post I will show one example on how to use that access token to make an Infusionsoft API call.
February 25, 2015 | Terry Luschen: Call the Infusionsoft API from Salesforce
Do you need to call the Infusionsoft API from Salesforce? Here are some ideas to get you started.