7 Nov 2016

CRM Systems: Strategy for Success

Matthew McGarry
Posted in: Business, Business Requirements, CRM, Customer Experience, Marketing

Multiple divisions of your business interact and collaborate to develop these strategies. But C-suite executives typically lead the way. If you’re one of these executives – whether it’s a Director in Marketing, Technology, Media Strategy, Program Management or Operations – you craft the vision and have an integral role in building your organization’s brand and promoting your products/services. And Customer Relationship Management (CRM) solutions can play a key part in bringing those strategies to life.

25 Jan 2016

5 Ways to Make Your B2B Tradeshow Your BFF

Jason Jacobson
Posted in: B2B, CRM, Marketing, Marketing Automation, Nurturing, Tradeshows, Lead Management Strategy

Tradeshows are an expensive, short-term way to talk to a small number of people who are mainly interested in freebies. Right? Well, only if you are doing them wrong.

19 Oct 2015

Customizable CMS & Search for Salesforce Communities

Craig Isakson
Posted in: CMS, Communities, Community Cloud, CRM, JavaScript, Salesforce

What do I love about working at Sundog? The tough challenges that our clients bring us, not to mention the way Sundoggers challenge ourselves. Around here, we’re all obsessed with quality and the drive to make our clients heroes in everything we do. And as a Systems Architect, that means I get to do some really cool things.

27 May 2015

How to Find the Right Partner for Data Integration

Terry Luschen
Posted in: Business, CRM, Data Integration, Internet, Partners, Technology, Technology Platforms, Technical Enablement, Technical Strategy

Choices can make us all feel like Goldilocks. One option is too big, another option is too small. Data integration can feel the same way. It’s hard to know what’s “just right” for your organization.

Wait – what exactly is data integration? It’s the combination of technical and business processes used to combine data from different sources into meaningful, valuable information. And it starts by defining where your data is coming from. Is the data in an existing database, spreadsheets or your CRM system? Are you picking the right data that is valuable enough to spend money moving it between systems? Which processes will get the job done?

There are a lot of questions involved.

12 Oct 2014

#DF14 Basecamp: What You Can Expect (Part 2)

Jen Thompson
Posted in: B2B, Business, CRM, Customer Experience, Customer Journey, Healthcare, Sundog, DF14, Dreamforce, Dreamforce 2014, Targeted Marketing Programs

Coffee. Cocktails. A free Fitbit while supplies last. And interesting conversation with some of the coolest people you’ll meet at Dreamforce.

Can’t wait? Neither can we.

22 Nov 2013

DF13: The Event in Review

Danielle Naboulsi
Posted in: CRM, Events, Dreamforce, Dreamforce 2013, Marketing, Marketing Cloud, Pardot, Sundog, Technology

Another year, another Dreamforce. Get the rundown on the entire DF13 experience in six quick points.

19 Nov 2013

DF13: The Keynote Recap!

Danielle Naboulsi
Posted in: Cloud, CRM, Customer Experience, Marketing, Marketing Cloud, Technology, Dreamforce, Dreamforce 2013

Benioff’s Keynote is the pinnacle of Dreamforce week, so it’s no wonder it was our Communications Director’s favorite session of the day. Hear what Heidi Haaven had to say about it, and what she’s looking forward to.

20 Jun 2013

Sundog: The Podcast 053 - Salesforce Marketing Cloud

Lon Keller
Posted in: Advertising, Branding, Cloud, Communications, CRM, Customer Experience, Insights, Marketing, Marketing Cloud, Mobile, Online Marketing, Salesforce, Social Media, Brand, Audience, Message, Marketing Campaign Attribution, Targeted Marketing Programs, Technical Strategy

On this episode, our Salesforce Marketing Cloud experts in Social.com, Radian6 and Buddy Media, talk with Matt Leinweaver, Salesforce Partner Alliance Manager, about how these tools revolutionize engagement with customers to build authentic experiences at the intersection of Marketing + Technology. Sundog is a Salesforce.com Marketing Cloud partner.

10 Jun 2013

Closer Look at Salesforce’s Acquisition of ExactTarget

Greg Ewing-Lee
Posted in: Cloud, CRM, Salesforce, Technology

Last week, Salesforce.com announced that they would be acquiring ExactTarget for approximately $2.5 billion. This purchase of ExactTarget rounds out Salesforce’s marketing toolset, which also includes tools brought about through the prior acquisitions of Radian6 and BuddyMedia.

30 Apr 2013

How to use Smartsheet predecessors to organize your task lists

Suzy Rokke
Posted in: Business, Cloud, CRM, Education-Training, Marketing

As Project Managers we all love to do lists! Sometimes we make lists just to check off what we did for the day! A great tool for managing lists is SmartSheet.com. This cloud based tool has become an invaluable tool for me to organize my project task lists, milestones, assignees, task related documents, due dates, and most importantly, task dependencies.