The main goal of any business should be to connect and engage with customers in a meaningful way.That starts with understanding your customers’ behaviors and expectations. The next step? Translate that understanding into experiences customized for each member of your audience.
“Fear is the path to the dark side.” – YodaAfraid you won’t get the most email subscriptions? Will you do anything to get permission from your users? Worry that nobody will click your ads?
A follow-up to the Top 5 Tips for Improving Online Forms, I explore 5 more valuable lessons in online form usability.
... and why they are so important!
There are many things we can do to improve users’ experiences with forms and to increase conversion rates, but these are five common mistakes that are pretty easy to fix.