19 Nov 2015

The Beginner’s Guide to Security Model Setup

Anthony Suda
Posted in: Data Integration, IT, Security Model, Security Review, System Architecture, Technology Platforms, Technical Enablement, Technical Strategy

In the world of system architecture and IT policies, one is bound to run into the term “security model.” Well, what does that mean exactly?

30 Sep 2015

How to Customize Salesforce Communities

Craig Johnson
Posted in: Communities, Community Cloud, Responsive Design, Salesforce, Technology Platforms, Visualforce, Technical Strategy

Branded communities are a powerful way to increase engagement with employees, partners and customers. And Salesforce Community Cloud is one of the best platforms in the business. But can you customize it for your business? Absolutely.

27 May 2015

How to Find the Right Partner for Data Integration

Terry Luschen
Posted in: Business, CRM, Data Integration, Internet, Partners, Technology, Technology Platforms, Technical Enablement, Technical Strategy

Choices can make us all feel like Goldilocks. One option is too big, another option is too small. Data integration can feel the same way. It’s hard to know what’s “just right” for your organization.

Wait – what exactly is data integration? It’s the combination of technical and business processes used to combine data from different sources into meaningful, valuable information. And it starts by defining where your data is coming from. Is the data in an existing database, spreadsheets or your CRM system? Are you picking the right data that is valuable enough to spend money moving it between systems? Which processes will get the job done?

There are a lot of questions involved.

13 May 2015

3 Reasons to Upgrade to CMS

Chris Kulish
Posted in: CMS, Programming, Technology, Technology Platforms, Web Development, Technical Strategy

Outgrowing your static website? A Content Management System (CMS) is the next logical step. These systems offer a long list of benefits compared to static sites, such as reusing content and layouts, centralized access control and user management.

Plus, the advantages apply to different roles – from content creators to editors to developers. Now identifying who’s going to fill these roles within your organization? That’s just as important as which CMS you choose, too. But let’s take it from the top.

1 May 2015

Secrets to Building a Successful Content Management Solution

Chris Kulish
Posted in: CMS, Content Strategy, Data Integration, Digital Experience, IT, Programming, Software, Software Development, Software Maintenance, System Architecture, Technical Architecture, Technology, Technology Platforms, Targeted Marketing Programs, Technical Enablement, Technical Strategy

Building a content management solution goes beyond just picking a Content Management System (CMS). It starts with asking the right questions during discovery, selecting the right tool for the job, creating architecture, and setting the stage for development.

30 Mar 2015

The Beginner’s Guide to Security Review for Platform Setup

Terry Luschen
Posted in: Data Integration, Data Storage, Platform Setup, Security Review, Technical Architecture, Technology, Technology Platforms, Technical Enablement, Technical Strategy

Proper security setup and configuration is extremely important. If you pick the wrong tools, wrong configuration or wrong integration, you could be setting yourself up for failure.

One of my favorite sayings as a football coach is, “The game is talking to you. Are you listening?” With football, the way the opponent lines up will give you specific cues about what they intend to do. Your platform is talking to you in the same way. It’s calling out for integrations over here, simplifications over there or consolidations in the server room (if you still have one).

When listening to your platform, there are consistent areas to examine to define your key priorities and direction, as well as ensure you have a strong platform that’s manageable and scalable.